HARMONIE HAIR HEAVEN is a luxury hair brand that specializes in providing high-quality raw Brazilian hair wigs and Vietnam Double Drawn bundles. Our mission is to offer our customers the finest hair on the market ,while maintaining affordable prices. With a focus on authenticity and fine craftsmanship,each of our human hair wigs are ethically sourced Brazilian hair,known for its thickness and bounce. Our Vietnam Double Drawn are of the one best virgin hair quality, providing a luxurious and flawless look! 

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At HARMONIE HAIR HEAVEN, we are committed to making our clients feel and look their best. We want every woman to know she pretty just the way she is. Our wigs and bundles designed to enhance your natural beauty and we want you to empower you to embrace it. By shopping with us, you can style and of our look with confidence and rediatebeauty. Let us be your consort in embracing your personality and celebrating your beauty! 

 

STORE POLICY

 

Shipping Policy

Domestic Shipping (USA):

 

• Standard Shipping: Orders will arrive within 4-6 business days after payment is processed.

• Express Shipping: Orders will ship within 2-3 business days after payment is processed.

 

International Shipping:

 

•Orders will arrive within 4-6 business days after payment is processed.

 

Payment Processing:

 

•Please allow 2-3 business days for payment processing.

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Shipping Carriers:

 

•We use USPS Priority Mail® and DHL Express, with required signature confirmation for all shipments.

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•You will receive a USPS or DHL tracking number on the third or fourth business day after placing your order, once it has been shipped.

 

Responsibility:

 

• We are not responsible for lost, stolen, or undeliverable orders. Please ensure your shipping address is accurate.

• If you do not receive your order after it has been shipped, we will assist you in contacting USPS or DHL to resolve the issue, but we are not liable for lost, stolen, or undeliverable packages.

 

Return Policy

 

ALL SALES FINAL, we will EXCHANGE ONLY within 7 business days of receiving your product. NO REFUNDS, and NO EXCEPTIONS. However, Do Not hesitate to contact us if you are not satisfied with your purchase.

For all exchanges, you must contact us within 24 hours of receiving product by e-mail at info@harmoniehairheaven.com  to authorize exchanges.  Once you receive your order, thoroughly check your delivered items immediately. Please do not send exchanged items that have not been authorized.

 

Due to health regulations and hygiene concerns, the Federal Law prohibits us from accepting used human hair products. If the item is removed from its bundle and used in any visible way, all exchanges are null and voided.

Products must be returned to us within 7 days from the day it was authorized for an exchange. After 7 days we will assume that the product is satisfactory and no exchange is necessary.

 

Important! Our exchange policy must meet the following criteria to receive an exchange:

 

*All items must be in its original packaging with tags still attached. Hair must be still in its original bundle and not untied at the top.

 

*Items can not be worn, washed, colored, unraveled, processed, cut, styled, or altered in any way.

 

*Returned item must be accompanied with  invoice.

 

*We must physically receive the merchandise before an exchange can be allowed. Please allow 72 business hours upon receipt.

 

*Buyer is responsible for all return shipping cost. We suggest including tracking and/or insurance to protect your package.

 

*Take a photograph of the product(s) and its packaging that backup the reason for exchange and send it to us.

 

Cancellation Policy

 

All customers have 8 hours to cancel their order once it has been made. Cancellations after 8 hours are considered exchanges and Harmonie Hair Heaven will not honor any cancellations after 8 hours.

 

Payments

 

Harmonie Hair Heaven accepts major credit card and PayPal only. Please allow 1-2 business days for payment processing. Your billing address must match your shipping address in order for us to ship your products. Orders with different billing and shipping addresses will be canceled and refunded. WE DO NOT ACCEPT ORDERS OVER THE PHONE.

 

Picture and Texture Disclaimer

 

Due to the distinct nature of human hair, two heads of hair are never exactly the same. The photos on our website are Harmonie Hair Heaven hair, they are to give you an idea of how the hair textures and color will look.

 

Hair Disclaimer
 

Please treat Harmonie Hair Heaven hair with care for longevity, read our Hair Care Tips prior to Purchase.

 

YES, you may experience MINIMAL shedding. Please keep in mind that all of our hair extensions are a product of a manufacturing company. They are wefts together by a machine. You may limit shedding by sealing your weft with fabric fusion or fabric glue. We do not guarantee no shedding. Please seal your wefts to protect your investment.

 

Treat with Care:

 

To ensure the longevity of your Harmonie Hair Heaven Brazilian wigs, please read our Hair Care Tips before purchasing.

 

Chemical and Heat Treatments:

 

• Warning: Bleaching, dyeing, tinting, perming, or using extreme heat  can dry out your hair extensions, leading to shedding and tangling.

• Longevity: We cannot guarantee the longevity of hair that has been chemically processed or treated.

• Consult a Professional: Always consult a professional before applying any chemicals to the hair.

 

Shedding:

 

•Minimal Shedding: While our hair extensions are manufactured with high quality, you may experience minimal shedding.

• Always wash and apply  condition 

By following these guidelines, you can enjoy your human hair Brazilian wigs for a longer time.

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